Some of us suddenly can't save or see changes

Post Reply
Jeremy

Some of us suddenly can't save or see changes

Post by Jeremy »

Ever since the Googlepocalypse, our experience using the app has gotten worse. At first it was fine, then one of our writers (using Chrome on a Mac) stopped being able to save changes or see changes saved by others without refreshing. Then, this past week, suddenly I am having the same problem (both on my Chromebook and my desktop Windows PC). This will intermittently happen to other writers for a few minutes, but it seems permanently broken for some users.
admin
Site Admin
Posts: 338
Joined: Sun Jan 12, 2014 7:18 pm

Re: Some of us suddenly can't save or see changes

Post by admin »

Jeremy,
very sorry you're having problems here... Could you drop me an email at support@youmescript.com so I can try and sort out what's going on for you?

These are some known connection/reconnection issues I'm working on right now (yes, Sunday), including...
- Quick disconnections/interruptions are sometimes not reconnecting until the user is idle for around three minutes.
- There are a couple of issues around switching 'group-leader'
- Safari is not allowing collaboration with users in the same building/network. [This may not have a solution very soon, the workaround being to switch browser.]
- It's really hard for users to know what's going on and why.

- Jake
Wickley
Posts: 1
Joined: Thu Feb 20, 2020 5:14 am

Re: Some of us suddenly can't save or see changes

Post by Wickley »

Is there a way of getting around the idle boot btw?


Last bumped by Anonymous on Sun Mar 08, 2020 10:30 am.
Post Reply